Last updated: 23-11-2024
Lumino Jewellery ("we," "us," "our") respects your privacy and is committed to protecting the personal data of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://luminojewellery.com/ ("Website"). By using our Website, you consent to the terms outlined in this policy.
1. Information We Collect
We collect the following personal information from users:
- Names
- Email addresses
- Phone numbers
- Delivery addresses
- Billing addresses
- Profile pictures
2. How We Use Your Information
We collect your data for the following purposes:
- To process and fulfill your orders.
- To send promotional emails or updates about our products and services.
- To provide customer support and respond to inquiries.
- To enhance and personalize your browsing experience.
3. Sharing Your Information with Third Parties
We share your data with the following third parties for specific purposes:
- Payment Gateways (Paydibs): To process payments securely.
- Courier Services (J&T Express): To facilitate the delivery of your orders.
We do not sell or rent your personal data to any third parties for marketing purposes.
4. Your Rights
You have the following rights regarding your personal data:
- Access & Update: You can request access to or updates to your personal data at any time.
- Deletion: You can delete your account and associated data by contacting us.
- Marketing Opt-Out: You may opt out of receiving promotional emails by following the unsubscribe link in the emails or contacting us directly.
5. Data Retention
We retain your personal data until your account is deleted or as long as necessary to fulfill the purposes outlined in this policy.
6. Security of Your Information
We use industry-standard security measures, including encryption and secure servers, to protect your data from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Children’s Privacy
Our Website is accessible to children under 13, but we do not knowingly collect personal information from children without parental consent. If you believe we have collected data from a child under 13 without consent, please contact us at info@luminojewellery.com, and we will take steps to delete such information.
8. Legal Compliance
We comply with Malaysia’s Personal Data Protection Act 2010 (PDPA). This policy is aligned with PDPA principles, including transparency, consent, and security in managing personal data.
9. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time without prior notice. Continued use of our Website constitutes acceptance of the updated Privacy Policy.
10. Contact Us
If you have any questions about this Privacy Policy or how your personal data is handled, please contact us at info@luminojewellery.com.